Effective Date: June 30, 2014
At COMPUTER INSTITUTE OF TECHNOLOGY & EDUCATIONAL TRUST., we strive to provide high-quality educational services. This Cancellation/Refund Policy outlines our guidelines for course cancellations and refunds.
2.1 Before Course Commencement: If you cancel your enrollment at least 14 days before the course start date, you will receive a full refund minus a processing fee of 10% of the course fee.
2.2 Within 14 Days of Course Commencement: Cancellations made within 14 days of the course start date will be eligible for a 50% refund of the course fee.
2.3 After Course Commencement: No refunds will be issued once the course has commenced, except in extenuating circumstances which will be reviewed on a case-by-case basis.
If we cancel a course for any reason, you will receive a full refund of all fees paid.
Refunds will be processed within 14 business days of approval. Refunds will be issued using the original method of payment.
Registration fees and course materials fees are non-refundable unless the course is cancelled by the institute.
You may transfer your enrollment to another course date or to another person at no extra cost if done at least 7 days prior to the course start date. Transfers requested within 7 days of the course start date will incur an administrative fee of 5% of the course fee.
In cases of serious illness or exceptional circumstances, you may be eligible for a full or partial refund. Supporting documentation will be required, and each case will be reviewed individually.
For online courses, you have a 7-day cooling-off period after gaining access to the course materials. If you decide to withdraw within this period, you will receive a full refund minus a small administrative fee.
We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to our website.
For questions about this Cancellation/Refund Policy or to request a refund, please contact us:
Email: [email protected]
Phone: 92342703535